Plans change. Here’s exactly how refunds work for bookings made on this site.
Card processing fees are non-refundable. Once a payment is processed we can’t recover them, so they’re deducted from any eligible refund.
If you need to cancel outside your window and we’re able to rebook the dates, we’ll do what we can for you. It depends on timing, since last-minute dates are harder to fill. Either way, reach out. We’re always willing to work with guests.
Reservations made on Airbnb, Vrbo or Booking.com follow that platform’s cancellation terms.
Want extra protection? See our travel insurance option.