Please read before booking. By booking, you agree to these terms.
Check-in is after 4:00 PM and checkout is by 11:00 AM. Every home has self check-in with a smart lock, backed by GrantKey if the lock ever fails. Your door code won’t work before check-in time. Early check-in and late checkout are often available for a small fee on a first-come, first-served basis. Just ask.
Absolutely no parties or events.
No pets, except at The Madison, which welcomes up to 2 dogs with a pet fee. A $250 fee applies for unauthorized pets to cover additional cleaning.
No smoking of any kind, including e-cigarettes and vaping. A $250 fee applies for the additional cleaning if this rule is broken.
Our homes are in family-friendly residential neighborhoods. Quiet hours are 10:00 PM to 7:00 AM.
Allowed only with prior authorization, a signed release and proof of insurance.
Accidents happen, and we encourage you to report them. We reserve the right to charge for replacement of linens, kitchen items or other damage caused by negligence or that we consider excessive. An accidental stain is not what we’re talking about; a ruined set of items might be.
Staying in one of our homes is more like being in your own home than a hotel. There’s no on-site concierge or staff, which means privacy, and sometimes handling small things as you would at home. We’re a message away whenever you need us.