Privacy policy

Bower and Kip Properties, LLC (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use and protect information when you visit stayinalexandria.com or book with us.

1. Information we collect

• Personal information: name, email, phone number and payment details you provide when booking or contacting us.
• Booking information: property, dates, guest count and preferences.
• Usage data: IP address, browser type and pages visited.
• Cookies: small files that keep the site working and help us improve it.

2. How we use it

To process bookings and provide our services, respond to questions, improve the site, and send booking updates or occasional offers (you can opt out any time).

3. How we share it

We don’t sell or rent your personal information. We share it only with service providers who help us run the business (such as our booking and payment processors, Uplisting and Stripe), or when required by law or to protect our rights.

4. Payments

Payments are processed securely by Stripe through our booking system. We never see or store your full card number.

5. Data security

We use reasonable safeguards to protect your information, but no system is 100% secure.

6. Your choices

Unsubscribe from marketing emails at any time, or disable cookies in your browser (some features may not work). You may ask us to access or delete your information by emailing us.

7. Children

Our services aren’t directed to anyone under 18, and we don’t knowingly collect their information.

8. Changes

We may update this policy and will post changes here with a new effective date.

9. Contact

Bower and Kip Properties, LLC · contact@bowerandkip.com